Minnesota Department of Transportation

511 Travel Info

Accessibility

Making transportation accessible to everyone

Accessibility Statement

The Minnesota Department of Transportation (MnDOT) is committed to ensuring digital accessibility for all. In alignment with the State of Minnesota’s digital accessibility policy, all digital content we develop, use, or purchase for public distribution must meet the accessibility standards. This ensures access for everyone, including individuals with disabilities.

Person in wheelchair using a bus lift
Using the bus lift

Conformance Status

MnDOT follows the Minnesota Accessibility Standard, which incorporates the Web Content Accessibility Guidelines (WCAG) 2.1 level AA and the Federal and Electronic and Information Technology Accessibility Standards of Section 508 of the Rehabilitation Act of 1973.

Report an Issue

We regularly review our website to ensure compliance with laws and standards. If you encounter any accessibility concerns, please let us know so we can improve your experience.
To help us address your feedback, please include the specific webpage or URL. Contact details are optional but appreciated if you’d like to receive a follow-up. You can contact us at:

  • Phone: 651-296-3000, or call 1-833-400-8432. Relay service: 711.
  • E-mail: webmaster.dot@state.mn.us
  • Request form: Submit questions or comments (select “Accessibility” from the drop-down menu)
  • Postal Address: Minnesota Department of Transportation, 395 John Ireland Blvd. St. Paul, MN 55155

Reasonable Accommodations and Alternative Formats

To request a reasonable accommodation and/or an alternative format of web content, contact us at 1-833-400-8432, relay service 711, or email digital.accessibility.dot@state.mn.us.

If you need an ASL or foreign language interpreter, documents in an alternative format (such as braille, large print or in a different language), or CART services at no cost, please email your request to Janet Miller at ADArequest.dot@state.mn.us or call 651-366-4720. Relay service: 711.
For information on disability rights and protections, contact the MnDOT ADA Title II Coordinator.

MnDOT ADA key links

Accessibility concerns

If you have accessibility concerns regarding MnDOT, please fill out our ADA complaint form. If you prefer to file a comment or complaint concerning an ADA issue in a different format, please call toll-free 1-833-400-8432. If you need relay assistance, please call 711.

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